Oracle OpenWorld: Delivering Open World Content Beyond San Francisco

Challenge: Oracle, the world’s largest enterprise software company, wanted to capture the 1700+ sessions from Oracle OpenWorld and make all the sessions’ spoken content available on demand to subscribers after the show. The solution needed to integrate with the show’s registration and scheduling system to provide a single entry point for Oracle OpenWorld attendees.

Solution: Altus365 and event organizer, George P. Johnson digitally captured every presentation, combined the speaker’s presentation with their PowerPoint files and made all content searchable and accessible via a rich media portal.

Results: Altus365 successfully captured nearly 1700 keynote, general, executive solution and conference sessions and made the audio/video and PDFs available from the Oracle OpenWorld On Demand portal. With available mp3, mp4 and PDF downloads, OpenWorld On Demand is one of the largest sources of Oracle related content.

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NetApp Leverages Altus to Energize Its Direct Sales Force and Channel Partners

Challenge: NetApp needed an effective way to train 900 directly employed system engineers (SEs) and 4,000 to 5,000 technical sales engineers from their partners to become better informed and proficient to sell more NetApp hardware and software.

Solution: NetApp deployed Altus365 vSearchSales to provide on-demand access to its video enabled repository of presentations, software demos, and whiteboard sessions to its sales and partners.

Results: vSearchSales has enabled thousands of sales engineers to have the knowledge to effectively present NetApp solutions to their prospects. NetApp has also saved over 90% in training costs by using Altus365 instead of in-person training.

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Raytheon Professional Services: Technical Services Training for Auto Dealerships

Challenge: Raytheon Professional Services (RPS), a leading training outsourcing firm, wanted to quickly deliver late-breaking technical knowledge to service technicians across the U.S. This news had to be delivered in a user-friendly, intuitive and branded platform.

Solution: RPS contracted with Altus365 to repurpose its video training programming into a streaming video format, indexed in a full-text searchable portal for easy, point-of-interest access.

Results: Technician use of the company's new vPortal exceeded expectations. In a recent four-month period, monthly usage increased three-fold to over 11,000 users, 18,000 visits and 9,000 searches. Time-critical information successfully and cost-effectively reached its target audience, with service technicians being actively engaged.

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Cisco Systems: Anytime, Anywhere Training and Product Knowledge Sharing

Challenge: Cisco Systems, the worldwide leader in networking for the Internet, needed an easy way to capture large amounts of new product knowledge while simultaneously making this information available to the field quickly and cost-effectively. This would reduce the company's need for, and cost associated with conducting live classroom seminars around the world.

Solution: Cisco contracted with Altus365 to record and digitally post-produce its new product introduction events to enable thousands of engineers and product managers to access knowledge, training and key business information from any location at any time.

Results: The initial pilot program was a big success, with demand for more than a thousand hours of content per year. Consequently, Cisco contracted Altus365 to develop an on-site service center, meeting their growing demand while ensuring tight delivery deadlines. This, in turn, decreased Cisco staff involvement and cut costs significantly.

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Just-in-Time Training

Challenge: needed a training solution for their attorneys and staff to help them deepen their knowledge, strengthen their skills, and better serve clients.

Solution: The firm launched the Altus365 on-demand learning platform that takes the concepts pioneered by companies like TiVo, Google, and YouTube and translates them to provide a just-in-time learning resource for their attorneys and staff.

Results: After only one year of using the on-demand learning site, the firm is already getting more value from their training efforts – increasing productivity, shortening learning curves, delivering better training solutions to remote offices, and promoting technology-friendly learning to their professionals

George P. Johnson: Extending The Life of Live Events

Challenge: George P. Johnson (GPJ), the leader in strategic global experience marketing, wanted to create a much “longer tail” to their clients' events-- thus adding increased value to their overall service offerings. The solution had to be robust, handle massive amounts of data, and offer custom-branding capabilities.

Solution: GPJ contracted with Altus365 to provide their knowledge-sharing platform to every client. This service includes digital capture, post-production, and on-demand delivery of clients' event-oriented content.

Results: As a result of this collaboration, GPJ established a competitive advantage by providing a unique service offering and creating a much longer tail to their clients’ knowledge intensive events. Extending the company's Global LINKS™ event management, reporting and marketing platform, GPJ offers a unique solution within the industry.

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Cisco Systems: Awarded 8th Annual Corporate University Xchange Awards for Excellence and Innovation in Corporate Learning

Challenge: Cisco Systems®, the worldwide leader in networking for the Internet, needed to satisfy the needs of geographically-dispersed sales professionals by offering up-to-the-minute information on the company's technology, new products, marketplace changes and competitive positioning.

Solution: Cisco leveraged Altus365' previous success with new product introductions to provide just-in-time sales-related content delivery by recording live events and conference calls, making all that informally transferred knowledge searchable down to the spoken word.

Results: Due in part to the contributions from Altus365, Cisco's sales knowledge sharing system has been a big success. Cisco was honored with the 8th Annual Corporate University Xchange Awards for Excellence and Innovation in Corporate Learning based on its thorough demonstration of the system and its influence in helping the company stay true to its mission, vision and culture.

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